Why do enterprise customers need to re-evaluate their connectivity and network services?
Enterprise customers are seeing a rapid shift in the scope and scale of their day-to-day operations. This pushes them to deliver higher quality of services, higher productivity, and efficiency. They are also experiencing a rapid shift of technologies with a big migration of massive loads of data into the cloud. They also need to consider their mobile presence and software defined networking technologies. Infrastructure and operations leaders have to deliver network services that are dynamically scalable, globally accessible, enabled by zero trust network access, and align with secure access service edge.
What challenges are service providers facing when they try to win business?
Service providers usually take a significant amount of time in their development and certification process to introduce new technologies into their standard portfolio and offerings. This inhibits their ability to adapt to the rapid changes that are needed by enterprise customers. Service providers need to transform and have the right partner solutions that they can deliver at the right time to meet their customers’ requirements. Ultimately, the top challenges are revenue growth, capital constraints, and time to market.
How is Fujitsu helping service providers with revenue growth challenges?
Service providers typically have standardized products that they can deliver quickly in a bulk. But as more modern enterprise customers are demanding customized solutions, they could miss the opportunity to compete for that business. To address this revenue growth challenge, service providers can bring in a trusted partner, like Fujitsu, to help them go after that business. And then they can accelerate their revenue growth and compete for businesses that they were previously unable to get.
What is the challenge with capital constraints for service providers?
Service providers have limited capital, so they have to carefully prioritize their time, money, and resources. This means they have to take the time to evaluate the cost benefit of newer technologies and the timing of that investment. This is another case where a trusted partner with experience in network services can remove obstacles. Fujitsu can help service providers mitigate the investment risk by packaging managed solutions that they can then re-sell to their enterprise customers. This minimizes their capital investment while also accelerating their time to market.
How can Fujitsu help service providers with time-to-market challenges?
Global customers need global coverage. They have to have multivendor solutions to minimize supply chain problems. And ultimately, their back-office systems and processes are not tuned for new technologies, and it takes a long time to integrate them. Fujitsu has a global presence as well as multivendor solutions that service providers can leverage, which are either fully managed or co-managed. Fujitsu can also build, operate, and then transfer as they develop their own processes and backup systems to be able to support themselves.
What makes Fujitsu’s Managed Network Solutions unique?
Fujitsu delivers flexibility for faster deployments and modernization by leveraging newer technologies. This allows service providers and their customers to have best-in-class access to our expertise and network solutions. The consumption-based pricing model allows our customers to pay as they grow. All of our network services are backed by our Fujitsu Network Operations Center (NOC). The Managed Network Operations Center is a multivendor, multilayer scale operations backed by an AI analytics data infrastructure that can leverage enterprise and carrier-grade processes.
Fujitsu’s Network Operations Center
Fujitsu’s Network Operations Center (NOC) becomes an extension of our customer’s operations. We give them a modular base service offering to augment their skill sets and capabilities, to provide faster service deployment, on-demand expertise, lower technology introduction costs, plus higher network availability and performance. The Fujitsu NOC monitors and manages networks in a way that allows service providers to scale and have access to newer technologies. Ultimately, we help our customers to operationalize innovative technologies so they can accelerate their transformation.
